contador de visitas on Open Source commerical support discomfort
Your blog settings are really great and I can truly say it is one of the best I have seen.Thansks for sharing.
View ArticleMark Nijhof on Open Source commerical support discomfort
You can fix the bug, send the patch to the customer and send a patch to the project. Nothing is stopping you from doing that. If indeed it was a bug and you fixed it they would apply the patch anyway....
View Articleaykut on Open Source commerical support discomfort
It seems nobody yet answered the question about "people directly working on the official release of an OSS project selling bug fixes". That answer given will make your point of view clear about some...
View Articlealiozgur on Open Source commerical support discomfort
Ayende's offering is different from SpringSource's offering. Please concantrate on my questions at the end of this post, these questions are source of my objection.
View ArticleErich Eichinger on Open Source commerical support discomfort
As others already pointed out, in other words: Ayende does not get paid for the bugfix. He sells a guarantee for fixing it and fixing it fast! This is huge difference.It reminds me a little bit on the...
View Articlealiozgur on Open Source commerical support discomfort
Please write down your argument not the perfect case scenario which works well for you. If you want support of that level go and buy some commercial ORM. And if you noticed this blog does not host any...
View ArticleAlex on Open Source commerical support discomfort
Cool Idea....So, I have this product that depends on Nhibernate...There's a bug on Nhibernate that stops my product from working...I need it solved NOW.... But wait, I'm the only one using that...
View Articlealiozgur on Open Source commerical support discomfort
I'm sorry but you can not get the point.Please reread the perfect examples of open source I posted. And answer my questions which make me post this blog entry.And I'm not that kind of person you noted...
View ArticleMark Nijhof on Open Source commerical support discomfort
So you would rather have Ayende and all the other OSS project committers have their own distributions so they can also do bug fixes while helping out a customer in need, which means that that customer...
View Articlealiozgur on Open Source commerical support discomfort
I want to redefine my objection. I do not say that people can not sell or buy commercial support for OSS projects. What I say is that people dirctly working on the official release of an OSS project...
View ArticleTim Scott on Open Source commerical support discomfort
Notwithstanding my snarky reply above... Maybe you are viewing the comitter as a gatekeeper who abuses power by charging a toll for what was chartered as a freeway? I would agree with this view if...
View ArticleJustin Angel on Open Source commerical support discomfort
Hi Ali,I'm sorry to jump in here - but you're dead wrong. First, I'd like to verify that we've got your point down: 1. FooProject is an O/S project2. FooProgramer is a contributor on FooProject3. Given...
View ArticleScott Bellware on Open Source commerical support discomfort
Ali,There are two dimensions of remunerated work: payment for time, and payment for material.In this case, the customer isn't paying Ayende for material.The customer is paying Ayende to put a work item...
View ArticleRichard Dingwall on Open Source commerical support discomfort
I don't see anything wrong with paying someone to look at your bug right now.Are you imagining a situation where a maintainer refuses to fix bugs for free? Or where they withhold fixes from trunk? Or...
View ArticleNeal Blomfield on Open Source commerical support discomfort
Think of any OSS bug tracker as a priority queue ( where priority is determined by a number of factors that may or may not make sense to an outsider ). Paying Ayende to fix an NH bug is essentially...
View ArticleVan on Open Source commerical support discomfort
I'm using NHibernate for a comercial project. Sometimes I have a case when NHibernate has a bug.Now what am I supposed to do? Stop the project and wait until the bug is fixed? Fix the bug myself? Find...
View ArticleScott Schlesier on Open Source commerical support discomfort
I have to agree with Omer. If my employer asks me to fix a bug in an open source project, I expect to get paid to do it, and would submit a patch to the project maintainers. I don't see why it's any...
View ArticleJoseph on Open Source commerical support discomfort
I'm just a third party in this, but I saw this and I really wanted to say something.I don't think anyone here is arguing that offering commercial technical support (excluding the bug fix comment) for...
View ArticleLance Fisher on Open Source commerical support discomfort
I think it depends on the nature of the contract for bug fixes. Obviously, an open source project cannot accept copyrighted work. e.g. Code to fix a bug under a strictly work for hire agreement....
View ArticleSiim on Open Source commerical support discomfort
In my opinion in open source you are not required to fix any bugs, you do that when you have free time or when there are some serious issues. So with "commercial" bug fixes, I would think it like...
View ArticleOmer van Kloeten on Open Source commerical support discomfort
Hi Ali,I think I can explain this: Suppose Oren (Ayende) goes ahead and sells his support to client X. Now that client runs across a problem and calls Oren up, since he's so well versed on the topic....
View ArticleTim Scott on Open Source commerical support discomfort
By "not acceptable" I guess you mean you do not plan to purchase it. That's fine. If on the other hand you are demanding that OSS contributors forever fix your specific problems for free, after having...
View ArticleAdam D. on Open Source commerical support discomfort
Ask for a refund for NH since you're not satisfied.
View Articlealiozgur on Open Source commerical support discomfort
Forgot to mention that, your current role, commiter and if I'm not wrong lead of Linq project, in NH community makes your bug fix offering inappropriate in my opinion. I guess that summerizes my...
View Articlealiozgur on Open Source commerical support discomfort
I do not ask any support for free. My point is: since NHibernate is not in the second category it would be better if you excluded bug fixes from your commercial support offering, other offerings are...
View ArticleAyende Rahien on Open Source commerical support discomfort
I need to spend my time on finding & fixing the bug, right?I don't get what makes you think that you are entailed to ask for that for free.Sure, I do a lot of development on NH for free, but that...
View Articlealiozgur on Open Source commerical support discomfort
The problem with Ayende's offering is the bug fix part not the total support offering.I think you should revise that offering to exclude bug fixes.
View ArticleRob Conery on Open Source commerical support discomfort
Why in the world would you think that I, as the project owner and main committer, should offer you free support? It's Open Source - there's no support accept for forums.What Ayende and I are talking...
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